Body Shop Office Administrator - Automotive Industry

Location: White Bear Lake, MN
Pay: $20-$23/hour
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Type: Temp-to-Hire (90 working days / 720 hours)

About the Role

Join a fast-paced automotive collision repair environment as a Body Shop Office Administrator. This position is ideal for someone with strong administrative skills, customer service experience, and attention to detail who thrives in a professional, team-oriented setting.

Key Responsibilities

• Customer Service: Greet customers, answer questions, and provide clear information on repair procedures and policies.
• Repair Order Management: Create, book, and close repair orders; update customers and insurance companies on vehicle status.
• Payment Processing: Compute and record transaction totals; process payments from customers and insurance carriers.
• Scheduling: Make appointment reminder calls and manage calendars.
• Administrative Support: Maintain paper and electronic filing systems for body shop records and correspondence.
• Accounts Receivable: Identify open accounts and assist with collections.
• Fleet Tracking: Monitor daily rental/loaner vehicle inventory and maintain accurate records.
• Compliance Tracking: Ensure staff meets certification requirements and maintain credential records.
• Additional Duties: Support body shop manager with various administrative tasks.

Qualifications

• High School Diploma or GED required.
• 1-2 years of administrative or office experience (automotive industry preferred).
• Proficient in Microsoft Office Suite, especially Excel.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Valid driver's license with a clean driving record.

Why Apply?

• Competitive pay: $20-$23/hour
• Full-time schedule: Monday-Friday, 8 AM-5 PM
• Temp-to-hire with long-term career potential
• Benefits during contract period: Medical, Dental, Vision, Life Insurance, Short-Term Disability
• Permanent benefits after hire: Medical, Dental, Vision, 401(k) with match, Paid Time Off, Holidays
• Positive, family-oriented culture with opportunities for growth